FREQUENTLY ASKED QUESTIONS (FAQ)
A: We except payment via Credit Card, e-checks, and electronic payment through PayPal, the Internet's leading and most-trusted payment-processing company. Our online shopping cart interfaces with the PayPal payment gateway to make shopping safe and hassle-free.
Q: How are your products shipped?
A: All products are shipped from either the Sacremento, California in the United States via USPS express mail or from Tokyo, Japan via EMS international express mail. All orders are processed and shipped within 3-5 business days.
Q: Which art supplies are the right ones for me?
A: We have recently updated our website to include a comprehensive guide to our art supplies, and which products are right for you. Please click here to visit it.
Q: Does Manga Studio 4.0 work on Macintosh?
A: Absolutely! Manga University carries a hybrid version version of Manga Studio 4.0 DEBUT that works on both Macintosh and Windows. Check the Manga Studio page for more information on Macintosh system requirements.
Q: How do I know my order is safe?
A: Shopping with Manga University is completely safe. Japanime, the publishing house behind Manga University, is staffed by people who put customers first; we respond to every e-mail we get, and we take care of all of our customers personally.
The Manga University Campus Store FAQ is a list of common questions from Manga University students and customers, and our answers. If your question isn't answered here, you can always contact us through the "Contact" links found on the left side and bottom of every page on our website.
- What types of payment do you accept?
- Do you ship to my city/country?
- How are your products shipped?
- Can I pay by check or mail-order?
- Which art supplies are the right ones for me?
- Where can I purchase extra ink refills for my Tachikawa All-In-One pen?
- Does Manga Studio 4.0 work on Macintosh?
- Does Manga Studio 4.0 work on Windows Vista?
- How do I know my order is safe?
A: We except payment via Credit Card, e-checks, and electronic payment through PayPal, the Internet's leading and most-trusted payment-processing company. Our online shopping cart interfaces with the PayPal payment gateway to make shopping safe and hassle-free.
Q: Do you ship to my city/country?
A: We ship wherever PayPal payments are accepted, which means in nearly every country worldwide! You can then add/remove as many items as you want from the cart before you buy, and the shipping will be automatically calculated for you when are ready to check out.
A: We ship wherever PayPal payments are accepted, which means in nearly every country worldwide! You can then add/remove as many items as you want from the cart before you buy, and the shipping will be automatically calculated for you when are ready to check out.
Q: How are your products shipped?
A: All products are shipped from either the Sacremento, California in the United States via USPS express mail or from Tokyo, Japan via EMS international express mail. All orders are processed and shipped within 3-5 business days.
Q: Can I pay by check or mail order?
A: Yes. If you do not have a credit card or pay pal account and do not wish to make your purchase online you may pay with a check or money-order by sending an itemized list of the products you want, along with your address, directly to us in our contact form. We will then respond with an invoice and instrctions on how to pay by mail.
A: Yes. If you do not have a credit card or pay pal account and do not wish to make your purchase online you may pay with a check or money-order by sending an itemized list of the products you want, along with your address, directly to us in our contact form. We will then respond with an invoice and instrctions on how to pay by mail.
Q: Which art supplies are the right ones for me?
A: We have recently updated our website to include a comprehensive guide to our art supplies, and which products are right for you. Please click here to visit it.
Q: Where can I purchase extra ink refills for my Tachikawa All-In-One pen?
A: The Tachikawa All-In-One pen includes three ink-cartridges (which is two more than you would get at the store!), and they last so long that by the time you are through the first three cartridges, you will probably want to replace your pen as well.
However, if you need to purchase bulk ink reflls, contact us through the link below and we can work out a special order.
A: The Tachikawa All-In-One pen includes three ink-cartridges (which is two more than you would get at the store!), and they last so long that by the time you are through the first three cartridges, you will probably want to replace your pen as well.
However, if you need to purchase bulk ink reflls, contact us through the link below and we can work out a special order.
Q: Does Manga Studio 4.0 work on Macintosh?
A: Absolutely! Manga University carries a hybrid version version of Manga Studio 4.0 DEBUT that works on both Macintosh and Windows. Check the Manga Studio page for more information on Macintosh system requirements.
Q: Does Manga Studio 4.0 work on Windows Vista?
A: Yes! Manga University now offers the hybrid version of Manga Studio 4.0 DEBUT which is fully compatible with Windows XP, Vista, and Macintosh. Please note that system requirements for Manga Studio differ depending on which version of Windows you use, so please check our Manga Studio page for more information on Windows system requirements.
A: Yes! Manga University now offers the hybrid version of Manga Studio 4.0 DEBUT which is fully compatible with Windows XP, Vista, and Macintosh. Please note that system requirements for Manga Studio differ depending on which version of Windows you use, so please check our Manga Studio page for more information on Windows system requirements.
Q: How do I know my order is safe?
A: Shopping with Manga University is completely safe. Japanime, the publishing house behind Manga University, is staffed by people who put customers first; we respond to every e-mail we get, and we take care of all of our customers personally.
