FREQUENTLY ASKED QUESTIONS (FAQ)
A: We except payment via Credit Card, e-checks, and electronic payment through PayPal, the Internet's leading and most-trusted payment-processing company. Our online shopping cart interfaces with the PayPal payment gateway to make shopping safe and hassle-free.
Q: Which art supplies are the right ones for me?
A: We have recently updated our website to include a comprehensive guide to our art supplies, and which products are right for you. Please click here to visit it.
Q: Does Manga Studio 3.0 work on Macintosh?
A: Absolutely! Manga University carries both the Windows and Macintosh version of Manga Studio 3.0 DEBUT. Just make sure to select "Macintosh Version" in the order-page's drop-down menu before adding it to your shopping cart.
Q: How do I know my order is safe?
A: Shopping with Manga University is completely safe. Japanime, the publishing house behind Manga University, is staffed by people who put customers first; we respond to every e-mail we get, and we take care of all of our customers personally.
The Manga University Campus Store FAQ is a list of common questions from Manga University students and customers, and our answers. If your question isn't answered here, you can always contact us through the "Contact" links found on the left side and bottom of every page on our website.
- What types of payment do you accept?
- Do you ship to...? And how much does it cost?
- Which art supplies are the right ones for me?
- Where can I purchase extra ink refills for my Tachikawa All-In-One pen?
- Does Manga Studio 3.0 work on Macintosh?
- Does Manga Studio 3.0 work on Windows Vista?
- How do I know my order is safe?
A: We except payment via Credit Card, e-checks, and electronic payment through PayPal, the Internet's leading and most-trusted payment-processing company. Our online shopping cart interfaces with the PayPal payment gateway to make shopping safe and hassle-free.
Q: Do you ship to...? And how much does it cost?
A: We ship wherever PayPal payments are accepted, which means in nearly every country worldwide! You can then add/remove as many items as you want from the cart before you buy, and the shipping will be automatically calculated for you when are ready to check out. If you are unable to use PayPal or would prefer to pay by mail, use our contact form and tell us what you want, and we'll get back to you within two business days.
We proudly ship with EMS.
A: We ship wherever PayPal payments are accepted, which means in nearly every country worldwide! You can then add/remove as many items as you want from the cart before you buy, and the shipping will be automatically calculated for you when are ready to check out. If you are unable to use PayPal or would prefer to pay by mail, use our contact form and tell us what you want, and we'll get back to you within two business days.
We proudly ship with EMS.
Q: Which art supplies are the right ones for me?
A: We have recently updated our website to include a comprehensive guide to our art supplies, and which products are right for you. Please click here to visit it.
Q: Where can I purchase extra ink refills for my Tachikawa All-In-One pen?
A: The Tachikawa All-In-One pen includes three ink-cartridges (which is two more than you would get at the store!), and they last so long that by the time you are through the first three cartridges, you will probably want to replace your pen as well.
However, if you need to purchase bulk ink reflls, contact us through the link below and we can work out a special order.
A: The Tachikawa All-In-One pen includes three ink-cartridges (which is two more than you would get at the store!), and they last so long that by the time you are through the first three cartridges, you will probably want to replace your pen as well.
However, if you need to purchase bulk ink reflls, contact us through the link below and we can work out a special order.
Q: Does Manga Studio 3.0 work on Macintosh?
A: Absolutely! Manga University carries both the Windows and Macintosh version of Manga Studio 3.0 DEBUT. Just make sure to select "Macintosh Version" in the order-page's drop-down menu before adding it to your shopping cart.
Q: Does Manga Studio 3.0 work on Windows Vista?
A: The distributor of Manga Studio 3.0 DEBUT, Smith Micro has issued this statement about Vista compatibility: "Although Manga Studio 3 does install and run under Windows Vista, in some cases its drawing tools may not function properly. Although Manga Studio 3 can be installed and run under Windows Vista, we have noticed certain issues affecting the drawing tools, in particular affecting Manga Studio's response to input from graphics tablets (see below.) Vista owners are advised to proceed with caution, while Manga Studio 3 owners contemplating Vista should probably hold off until Manga Studio 4 becomes available."
A: The distributor of Manga Studio 3.0 DEBUT, Smith Micro has issued this statement about Vista compatibility: "Although Manga Studio 3 does install and run under Windows Vista, in some cases its drawing tools may not function properly. Although Manga Studio 3 can be installed and run under Windows Vista, we have noticed certain issues affecting the drawing tools, in particular affecting Manga Studio's response to input from graphics tablets (see below.) Vista owners are advised to proceed with caution, while Manga Studio 3 owners contemplating Vista should probably hold off until Manga Studio 4 becomes available."
Q: How do I know my order is safe?
A: Shopping with Manga University is completely safe. Japanime, the publishing house behind Manga University, is staffed by people who put customers first; we respond to every e-mail we get, and we take care of all of our customers personally.
